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09 Mar

The latest firmware packages can be found in the article Updating Lync 2013 under the Lync Phone Edition table, which was previously included in this article but has since been moved into the newer article which documents the past of various client and server updates.

If the Lync Server environment is prepared correctly to support standard operation of the devices (detailed in this previous article) then the following process can be used to prepare, test, and update devices.

By default an installation of Lync Server does not contain any pre-installed or pre-approved updates, this must be performed manually by an administrator.

This is basically the same process as was used in Office Communications Server except that now there are multiple update packages, which on the surface appear to be identical.

The process is even simpler to support, except for the case that a pre-release beta device is in question. The reboot simply triggers the phone to look for an update without waiting as long.

The large majority of Aries devices in existence today will have at least the Release Candidate version (4.0.7457), if not already at RTM. While waiting the IIS server logs on the Lync Server can be viewed to see what the phone is up to, as well as keep an eye out for the update version check.

Both phones were identical and used the exact same software so a single installation package was distributed and updated on a regular basis.

My advice is to upgrade these using an OCS environment with this process documented by Rui Silva. As with all software updates it would be prudent to first test one a single device before blasting it out to all of the phones in the organization.

If a device has the slightly newer beta version 1.0.452 or 1.0.522 then this process also documented by Rui can be used. The Test Device configuration in Lync Server allows for a single device to automatically download the latest version of the software available regardless of whether it has been approved yet or not.

The device is again asking for a download package, but since it is now on the latest approved no URL response is given by the Lync Server.

After some time has passed and sufficient testing has been completed in the environment then each of the supported device updates should be approved so any device can be updated automatically.